Services activity moves with demand, unfinished work, hiring and prices.
- Business Activity: change in the volume of services activity versus the previous month, the headline.
- New Business: change in total new work received, showing demand inflow.
- New Export Business: change in new work from abroad, including inbound tourism.
- Outstanding Business and Employment: work in hand not yet completed plus staffing levels, showing capacity pressure.
- Input Prices and Output Prices: change in operating expenses and prices charged for services.
- Future Output: expected activity over the next 12 months, showing confidence.
In the June 5, 2023 release for May 2023 data, the Services Business Activity Index rose to 55.9 from 55.4 for a fresh series record. Stronger customer demand helped as pandemic effects waned and tourism resumed. Total new business, new export orders and outstanding business all hit series records, while employment grew at its second fastest pace behind April 2019. The 12-month outlook stayed near its peak, and input price inflation eased to its joint softest in 14 months.
Output charges rose at a softer rate for the first time since the start of the year but stayed solid. The Composite Output Index reached 54.3, up from 52.9 in April, its second strongest since September 2007.