NiCE revenue reaches $790.7 million in third quarter, up 8% year over year
Key Facts
NiCE said on November 4 that total revenue reached $790.7 million in the third quarter of 2026, up 8.0% year over year. Revenue was $732.0 million in the third quarter of 2025, according to the company’s earnings release. Actual revenue came in at the upper end of the guidance range NiCE issued in August, of $780 million to $790 million. That guidance also projected diluted non-GAAP earnings per share of between $2.73 and $2.83, while the actual non-GAAP earnings-per-share figure was not included in the facts available here. The figures put revenue growth in the context of the company’s expansion, while income and net profit indicators showed year-over-year declines.
For comparison, NiCE revenue in the second quarter of 2026 was $782.3 million, up 7.6% from the same period a year earlier, according to results announced on August 5. Cloud revenue then reached $609.0 million, up 12.6% year over year. The available facts do not specify cloud figures in the current third-quarter results, so a direct comparison of cloud revenue between the two quarters is unavailable. The published second-quarter comparison shows that cloud was growing faster than total revenue at the time. Those figures alone do not make it possible to attribute third-quarter revenue growth to any particular segment.
On artificial intelligence, NiCE said annual recurring revenue from its products in the field reached $392 million, up 46% year over year. That figure represented 16% of cloud revenue, according to the company’s statement. These indicators show the scale of recurring activity tied to AI products within its cloud business. But the company did not provide a third-quarter cloud revenue figure in the available facts that could be used to compare its share or quarterly growth. The AI figures therefore remain a standalone indicator in the period’s results, alongside total revenue.
By contrast, net income fell to $95.1 million from $144.9 million in the third quarter of 2025. Diluted earnings per share dropped to $1.60, compared with $2.29 a year earlier. The decline highlights a divergence between revenue growth and net income and earnings per share on a year-over-year basis. These figures relate to the reported third-quarter results and should not be confused with the non-GAAP earnings-per-share range the company provided in its earlier guidance. NiCE scheduled its earnings conference for November 4 at 8:30 a.m. Eastern Time, corresponding to 15:30 in Israel.
For its 2026 outlook, NiCE raised its forecast range for diluted non-GAAP earnings per share to $11.12–$11.32 and kept its revenue forecast between $3,170 million and $3,190 million. It also announced a plan to restructure its operating model that includes reducing its global workforce by about 5%. The company expects to record between $15 million and $20 million in pretax restructuring charges, primarily in the fourth quarter of 2026. Taken together, these steps put the revised full-year earnings guidance and workforce resizing plan among the company’s developments following its third-quarter results. The expected charges set out the announced financial framework for the restructuring in the coming period.