Citizens Financial to Close 120 In-Store Branches in Efficiency Drive

Key Facts

1Citizens Bank plans to close 100-120 in-store branches across its national footprint.

2The bank expects to maintain approximately 1,000 branches overall following the closures.

In a move reflecting the accelerating shift toward digitalization and operational cost reduction among regional lenders, Citizens Financial has announced plans to close between 100 and 120 of its in-store branches. According to reports, this strategy aims to optimize the bank's structural efficiency by reducing its reliance on smaller physical footprints. The bank expects to maintain a core network of approximately 1,000 total branches following the completion of these scheduled closures.

These closures occur as U.S. regional banks face mounting pressure to improve profit margins, with peers such as JPMorgan Chase and PNC Financial also recently restructuring their branch networks to prioritize digital services per market data. Citizens' plan aligns with a broader industry trend of shedding expensive physical real estate, as recent regional banking earnings reports highlight an increased focus on lowering non-interest expenses to offset a volatile monetary environment.

Regarding market performance, CFG shares stood at $74.4 (at close July 16, 2026), as investors monitor how these cost savings will translate into earnings-per-share growth in upcoming quarters. Looking ahead, traders are focused on scheduled commentary from Federal Reserve officials, including Bowman and Waller, for signals on the interest rate trajectory which directly impacts funding costs and operational dynamics for regional banks.