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DXC Technology (NYSE: DXC) has announced strategic leadership updates within its Consulting & Engineering Services (CES) division to accelerate AI-driven growth. Building on this momentum, the company entered a multi-year agreement with ServiceNow to deploy agentic AI capabilities at scale. Under this partnership, DXC will act as 'Customer Zero' for ServiceNow’s Core Business Suite, testing these advanced tools internally before offering them to its global enterprise clients. The collaboration aims to integrate AI into DXC’s Global Business Services (GBS) model to significantly reduce manual effort and improve service quality. This shift marks DXC's transition from organizational restructuring to concrete, large-scale execution of AI strategies. Investors view this strategic alliance as a critical move to strengthen DXC’s competitive positioning and operational efficiency.
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