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Block CEO Jack Dorsey has detailed a new AI-centric operational strategy designed to fundamentally reshape the company's organizational structure. The plan involves replacing traditional management roles with a 'player-coach' model to streamline decision-making and enhance efficiency. These radical changes follow a significant workforce reduction of approximately 4,000 positions, representing 40% of its staff. Under the new framework, AI will specifically handle coordination, product decisions, and internal alignment, replacing functions previously held by middle management. Block will transition to utilizing only three specific types of job roles to minimize corporate overhead and deeply integrate AI into core operations. While the move aims to drive productivity and improve long-term profit margins, market observers note that such drastic restructuring poses execution risks and potential cultural shifts.
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