Bandwidth Partners with Salesforce to Power AI-Driven Agentforce Contact Center

Bandwidth Inc. (NASDAQ: BAND) has announced a strategic partnership with Salesforce to provide the global cloud communications infrastructure for the new Agentforce Contact Center. This AI-powered platform is natively integrated into Salesforce’s CRM system, streamlining customer service operations through advanced automation. By leveraging Bandwidth's global network, Salesforce aims to enhance its AI-driven customer service ecosystem with reliable and scalable connectivity. The collaboration underscores Bandwidth's growing role in supporting large-scale enterprise AI applications on a global scale. Analysts view this move as a significant growth catalyst for Bandwidth, validating its infrastructure in the competitive contact center market. Shares of both companies are expected to see positive sentiment as the integration provides a robust solution for enterprise-level digital transformation.

Sources:prnewswire.comStock Titansirion.aisalesforce.comamroar.comaristaconsultingus.comxotiv.combenzinga.combarchart.commarketscreener.comtipranks.com